Help on LDS Jobs

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Job Seeker

Registration

  • How do I register for an LDSJobs account?

    How do I register for an LDSJobs account?

    In order to register for an LDSJobs account, you must first obtain an LDS Account.

    Create an LDS Account (If you already have an LDS Account, skip to “Register on LDSJobs”)

    1. Navigate to www.ldsjobs.org

    2. Select the Get Started button in the middle of the page

    3. You’ll see two options for creating an LDS Account. Choose the option that best describes you:

      Register as a Member: Generally, to register as a member, you must have access to your Membership Record Number (MRN). You can find this number on your temple recommend or retrieve it from your ward clerk. If you do not have your MRN readily available during registration, you can skip this step and add your MRN to your LDSJobs account later (refer to the "How do I add my Member Record Number (MRN) to my LDSJobs account?" FAQ for more details).

      Register as a Friend: Follow the steps to register for an LDS Account. For either option, you’ll need an active email address or mobile phone number for LDS Account recovery.

    4. Once you’ve created an LDS Account, you will be able to use that username and password to sign into LDSJobs

    Register on LDSJobs

    1. Navigate to www.ldsjobs.org

    2. Select the Sign In link in the top right-hand corner of the screen

    3. Sign in using your LDS Account username or password

    4. Follow the instructions in the registration process

  • What is an LDS Account?

    What is an LDS Account?

    An LDS Account is the main sign-on account for most online LDS Church resources, including LDSJobs.

  • How do I create an LDS Account?

    How do I create an LDS Account?

    1. Navigate to www.ldsjobs.org

    2. Select the Get Started button in the middle of the page

    3. You’ll see two options for creating an LDS Account. Choose the option that best describes you:

      Register as a Member: Generally, to register as a member, you must have access to your Membership Record Number (MRN). You can find this number on your temple recommend or retrieve it from your ward clerk. If you do not have your MRN readily available during registration, you can skip this step and add your MRN to your LDSJobs account later (refer to the "How do I add my Member Record Number (MRN) to my LDSJobs account?" FAQ for more details).

      Register as a Friend: Follow the steps to register for an LDS Account. For either option, you’ll need an active email address or mobile phone number for LDS Account recovery.

  • What do I do when LDS Account does not send a confirmation email?

    What do I do when LDS Account does not send a confirmation email?

    If your confirmation email doesn't arrive:

    1. Sign in to LDS Account and verify your email is typed correctly

    2. If you are using hotmail or gmail, verify that the email is not going to your junk mail

    3. In hotmail and gmail you can add the church account (email@ldschurch.org) to the safe lists to make sure it isn’t automatically blocked

    4. If all of these actions have been done and there is still a problem, notify LDS Account of the problem by going to www.lds.org and selecting Help at the bottom of the landing page. This will take you to a general help page. Select the Help Index and then LDS Account Support. There will be a link to contact the support team at the bottom of the page under What if I need additional help?

  • How do I add my Membership Record Number (MRN) to my LDSJobs Account?

    How do I add my Membership Record Number (MRN) to my LDSJobs Account?

    Go to www.lds.org and select Sign In. Then sign in with your LDS Account username and password. On the right-hand side of the page is the option to Add your Membership Record Number. Update this number and select Submit.

     

  • How do I use my LDS Account to sign in to LDSJobs.org?

    How do I use my LDS Account to sign in to LDSJobs.org?

    If you already have an LDS Account, you do not need to create another one in order to use LDSJobs.org. Use your LDS Account username and password to sign in.

    If you do not have an LDS Account, you can register for one by going to www.lds.org and selecting the Sign In button. On the next page, select Register for an LDS Account.

    Your personal account information does not transfer from LDS Account to LDSJobs.org, so you will be asked for some personal information, such as your address, again.

My Account

  • How do I recover my username and password?

    How do I recover my username and password?

    To recover a username or password, go to lds.org and click Sign In. When you are redirected to the sign in page, click Forgot your username? or Forgot your password? Then follow the directions to recover your LDS Account password.

    If you continue to have problems, select I'm having other problems signing in at the bottom of the sign in page. If you are unable to find the answer to your problem on the support page, click on What if I need additional help? at the bottom of the page to contact the support team.

  • How do I report a problem with LDS Account?

    How do I report a problem with LDS Account?

    To submit a support request for your LDS Account:

    1. Navigate to www.lds.org

    2. In the upper right-hand corner of the screen select My Account and Ward

    3. From the drop down menu select Account Settings located under My Account

    4. Next, click on the Help link on the top/right side of the screen. You will then be directed to the LDS Account - Top Questions or Problems page

    5. If you are unable to find the answer to your problem on the support page, click Select your question under Have a Different Question or Problem? at the bottom/left of the page 

    6. If you still cannot find the answer to your question, select I didn't find an answer to my question at the bottom of the page

    7. Next, select contact our support team

    8. Check the box saying that you have reviewed the account support page

    9. Fill out the personal information boxes that appear and click Submit at the bottom of the page

  • How do I update my contact information in LDSJobs?

    How do I update my contact information in LDSJobs?

    To update to default contact info:

    1. Click My LDSJobs

    2. Click the My Account tab 

    3. Scroll down to Contact Info and update your contact information

    4. Click the Default Contact Info box

    5. Update your contact info

    6. Click Save Changes

    To update your address in LDSJobs.org: 

    1. Click the My Account tab and scroll down to the Address section

    2. Edit the Information

    3. Click Save Changes

    This will update the address to the default

  • How do I change my ward/branch assignment?

    How do I change my ward/branch assignment?

    To be placed in the correct ward, update your LDS Account with your Membership Record Number (MRN) and then log in to LDSJobs.org again. If you don’t have an MRN, you will need to update your address in LDSJobs.org manually. 

    To update your address in LDSJobs.org: 

    1. Click the My Account tab and scroll down to the Address section

    2. Edit the information

    3. Select Default Contact Info

    4. Click Save Changes

    This will automatically move your account into the default ward for that address the next time you log in. 

    Users with a full registration LDS Account: Your ward and Employment Resource Center are updated automatically, as long as the information is correct on your membership record. If your ward is listed incorrectly, ask your membership clerk to correct your record. 

  • I am unable to log in to LDSJobs even though I have logged in before. What can I do?

    I am unable to log in to LDSJobs even though I have logged in before. What can I do?

    First, verify if you can log in to your LDS Account directly. Go to lds.org and click My Account and Ward in the top right corner and then click Sign In.

    If you cannot sign in to LDS Account, click Forgot your username? or Forgot your password? depending on what you are having trouble with. If you are unable to resolve your problem at this point, please follow these steps:

    1. Click on Help on the top/right side of the screen. You will then be directed to the LDS Account - Top Questions or Problems page.

    2. If you are unable to find the answer to your problem on the support page, click Select your question under Have a Different Question or Problem? at the bottom/left of the page.

    3. If you still cannot find the answer to your question, select I didn't find an answer to my question at the bottom of the page

    4. Next, select contact our support team

    If you have attempted too many times, your account may be locked because of multiple failed attempts.

    If you continue to have problems logging in, you can contact LDSJobs support by selecting Contact Us at the bottom of this page.

  • How do I update my ward information if I've recently moved?

    How do I update my ward information if I've recently moved?

    If you registered for LDSJobs with your Membership Record Number and have recently moved, your records may not be in your ward yet. Confirm with your bishop or ward clerk that your records are in your ward and then try signing in again.

    If you continue to have problems, contact LDSJobs support by selecting Contact Us at the bottom of the page. 

Completing Profile

  • Who can see my profile?

    Who can see my profile?

    The Profile & Tracking section of your profile is visible to employment center staff as well as your Church leaders unless you have elected not to share this information. Once your general profile is complete, it will also be visible to prospective employers. 

     

     

     

  • How do I edit my profile?

    How do I edit my profile?

    1. Sign in to LDSJobs and select MyLDSJobs

    2. Under My Profile, select Manage Profile

    3. Under each section of your profile you will see either an Add button or a Modify button. Use those buttons to update your profile information.

  • Can I upload my resume to LDSJobs?

    Can I upload my resume to LDSJobs?

    You cannot upload a résumé to LDSJobs, but you can use the Resume Builder tool to create a résumé . Click on Resume Builder under the My Profile tab, and then select Get Started with Optimal Resume. After you have created an online resume, you can include a link in your LDSJobs profile.

     

  • How do I change my employment, education, or self-employment status?

    How do I change my employment, education, or self-employment status?

    To change your employment, self-employment or education status select My Account. Then scroll down to Area of Focus and check the box next to your focus. Save Changes.

  • How do I print or download my profile?

    How do I print or download my profile?

    To print your profile in résumé format, sign in to your LDSJobs account and select Manage Profile under My Profile. Click on Download your profile under What will an employer see?

    Your profile will download as an .rtf file that you can open in any word processing program. If you don't want to print your profile in résumé format, then simply click Print your profile under What will an employer see?

  • How does a user add additional roles? (e.g. employer, Church leader, etc.)

    How does a user add additional roles? (e.g. employer, Church leader, etc.)

    To add additional roles to your LDSJobs profile, please follow the steps below:

    1. Navigate to www.ldsjobs.org

    2. Sign in to your LDSJobs account

    3. Select My Account at the top of the screen

    4. Next, select Add Role located on the left-hand side of the screen under the heading My Roles

    5. Fill out the personal information boxes and select Continue at the bottom of the page

    6. Select the additional role you are adding to your profile and the click Continue at the bottom of the page

    7. Select the box saying you agree with the terms of the Website Usage Agreement and then click Continue

    A user cannot add the Leader role in his or her LDSJobs account. In order to access the Leader role, the user’s ward or stake calling must be added to MLS. Once a leader or specialist has verified that his or her calling has been added to MLS, accessing the Leader role in LDSJobs is automatic. Please see your ward clerk for further assistance.

  • How do I change my assigned Employment Resource Center?

    How do I change my assigned Employment Resource Center?

    Your assigned Employment Resource Center is determined by the address listed in your profile. You will be assigned the center close to you, but you can always change this to another location elsewhere.

    If you are a member and have moved to a new ward or branch, you can change your assigned center by having your ward/branch clerk send your records to your current ward or branch. If you are a user without a membership record number in LDSJobs, contact the staff at your currently assigned Employment Resource Center and they can change it for you.

    To find the contact information for your currently assigned ERC, please follow the steps below:

    1. Sign into LDSJobs.org

    2. Look under Your Center on your Dashboard

  • How do I add a Me in 30 Seconds statement?

    How do I add a Me in 30 Seconds statement?

    1. Sign in to LDSJobs.org

    2. Select Manage Profile under My Profile

    3. Scroll down the page to the Me in 30 Seconds section

    4. Select Add if you haven’t written a Me in 30 Seconds statement yet, or Modify if you wish to edit what you have already written.

    For a brief explanation, click Learn more by reading the LDSJobs article, Me in 30 Seconds.

Connecting with Employers

  • How do I allow employers to contact me?

    How do I allow employers to contact me?

    1. Sign in to LDSJobs and click My LDSJobs

    2. Select Rules under My Account

    3. Under Rules, check the box for Make My Profile Searchable By Employers
      *Note: If this option is grayed-out, this means your profile is not yet to 90%. Please complete your profile to 90% in order to select this option and to have your profile searchable by employers.

    4. After selecting Make My Profile Searchable By Employers, two new options will appear: Allow employers to see my phone number and Allow employers to see my email. Select the information you would like to share with employers.

    5. Select Save Changes at the bottom of the screen

  • How do I navigate messages to and from employers?

    How do I navigate messages to and from employers?

    Navigating to your messages

    1. Navigate to LDSJobs.org and sign in

    2. Select My LDSJobs

    3. Select Messages under My Profile

    Responding to Messages

    • Select Contact [name of company contact] (i.e. ‘Contact John Hancock’) to reply to their message via email.

    • To find a phone number, first look in the email you received. If there is not a phone number listed, click “View [name of company]”(i.e. ‘View ABC Company’)  to view the company profile where you should be able to find a phone number.

    Deleting Messages

    To delete a message, please follow these steps:

    1. Click Archive at the top/right of the email message.

    2. Click Show Archived located near the top/left, above the first message in your inbox.

    3. Click Delete (upper/right of the message you wish to delete) to permanently delete the message.

Search

  • How do I search for jobs in different countries?

    How do I search for jobs in different countries?

    Within LDSJobs, you have the ability to search for jobs in multiple countries. To find job opportunities within a specific country:

    1. Navigate to LDSJobs.org, sign in, and click My LDSJobs

    2. Select Search under the Search tab

    3. Enter your search criteria in the fields provided (keywords, where, etc)

    The country listed defaults to your contact information. To change the country for your job search,

    1. Just above the Search button, next to the field for Where, click Change next to the country listed.

    2. Select the country you wish to job search in

    You will now be able to view employment opportunities that are located within the country of your choosing.

  • How do I search for a nationwide job?

    How do I search for a nationwide job?

    If a job is available in multiple locations nationwide, it will be listed as a nationwide job listing. To search nationwide jobs, do a keyword search without listing a location. Once the search results are presented, the left column will narrow the search results by city and state. Click on a city or state to see jobs in those areas.  

  • What is a member lead listing?

    What is a member lead listing?

    A member lead listing is a job lead posted by a stake or ward leader.

  • How do I search member lead listings?

    How do I search member lead listings?

    Member lead listings are mixed in with all of the job search results. There isn’t a filter to only display member lead listings at this time.

Resume Builder

  • What do I do if I have a problem with Resume Builder?

    What do I do if I have a problem with Resume Builder?

    The Resume Builder tab connects you to a free registration for Optimal Resume.

    To help you create resumes, LDSJobs.org has contracted with OptimalResume.com to provide you with free access to resume and personal web site-building tools.

    For support with Optimal Resume, contact support@optimalresume.com.

Church Leaders and Specialists

Registration and Ward/Stake Information

  • How do I register as a Church leader/employment specialist?

    How do I register as a Church leader/employment specialist?

    A user cannot add the Leader role in his or her LDSJobs account. In order to access the Leader role:

    1. The user’s ward or stake calling must be added to MLS.

    2. Once a leader or specialist has verified that his or her calling has been added to MLS, accessing the Leader role in LDSJobs is automatic.

    3. As soon as the leader/specialist logs into LDSJobs, using the LDS Account username and password associated with his or her MRN, he or she will be guided through the registration process.

    If LDSJobs is not recognizing you as a leader, please see your ward or stake clerk for assistance to make sure your ward or stake calling is entered correctly in the MLS.

     

  • Can leaders also register as job seekers?

    Can leaders also register as job seekers?

    When leaders register, they can elect to be given profile as a candidate as well. If they are searching for a job themselves, they should update their Area of Focus and Rules sections under My Account to reflect that they are also seeking employment.

Member Lead Listings

  • What is a member lead listing?

    What is a member lead listing?

    A member lead listing is a job lead posted by stake or ward leaders. 

  • How do I post a member lead listing?

    How do I post a member lead listing?

    If you are a leader or employment specialist, you will have access to add member leads listings. To add a member lead, sign in and select the Member Leads tab under My LDSJobs

  • How long are member lead listings posted?

    How long are member lead listings posted?

    Member lead listings are posted for at least 30 days. After 30 to 37 days, the job is automatically deleted.

  • Can I search member leader listings from other stakes?

    Can I search member leader listings from other stakes?

    If the other stakes have checked the box Share Outside My Stake​, then their listings will be included in your search results. 

Reports

  • How do Church leaders choose which reports they want to receive?

    How do Church leaders choose which reports they want to receive?

    Bishoprics, stake presidencies, ward Relief Society presidents, elder’s quorum presidents, and high priest group leaders can access employment reports from the Leader and Clerk Resources (LCR) portal in LDS.org.

    To access LCR reports:

    1. Navigate to LDS.org and sign in using your LDS Account username and password

    2. After signing in, select the My Account and Ward option in the top right corner of the screen

    3. Beneath the menu item titled Tools and Support, click on the Leader and Clerk Resources option

    4. Under the Reports tab, there is a report titled Members Requesting Employment Help

    Ward/stake employment specialists, stake Relief Society presidents, and stake high council members can receive reports to their personal email addresses from LDSJobs. 

    To set this up, sign in to www.ldsjobs.org and click on My Account. Making sure the role is set to Ward, select the heading Receive Reports and fill out the necessary information. 

Employers

Registration

  • How do I register as an Employer?

    How do I register as an Employer?

    Create an LDS Account (if you already have an LDS Account, skip to Create a Profile

    1. Go to www.ldsjobs.org

    2. Click Get Started

    3. If you are a member, click on Register as a Member. If you are not a member, click on Register as a Friend

      If you Register as a Member and you do not have your Membership Record Number with you, select Skip this step and enter your personal information.

      If you Register as a Friend, enter your personal information

    4. Click Register

    5. Confirm your registration:

      Email: If you provided an email address, you will receive an email that contains an activation / verification code.

      SMS: If you provided a phone number, you will receive a text message that contains an activation / verification code. 

      Enter the verification code on LDSJobs.org and click Verify

    6. Return to LDSJobs.org


    Registering on LDSJobs

    1. Go to www.ldsjobs.org

    2. Click Sign in or sign in with your LDS Account

    3. Enter your username and password, and then click Sign in

    4. Complete your contact information

    5. Select the Employer role, and click Continue

    6. Enter your company name

    7. Click Search


    If your company is in the database

    1. Next to your company’s name and location, click Choose

    2. If necessary, edit your contact information

    3. Click Continue


    If your company is not in the database

    1. Click Company Not Listed

    2. Enter the Company Name

    3. From the drop-down menu, select your country

    4. Enter your company information

    5. Click Finish

Posting Job Openings

  • How do I post a job?

    How do I post a job?

    Manual Job Postings
    At the bottom of the employer Dashboard there is a section called Our Job Postings. To add a job posting, select the link Add a Job Posting and fill out the necessary information.

    Automated Job Postings
    At the bottom of the employer Dashboard there is a section called Job Posting Automation. Click the button for Request Automation. Next you will be asked to identify the Estimated Number of Jobs and to provide the Company Job Posting URL. Click Request Feed to begin the automation process.

    * The automation option is available to companies with more than 200 employees. If the company indicates they have less employee than 200, they will not be eligible for automation.

  • How long does it take for a posted job to appear?

    How long does it take for a posted job to appear?

    After a job is posted, it can take up to one hour to appear on LDSJobs.org as the site updates. However, if you post jobs via our automated process, it can take longer for the job feed to be approved and appear on LDSJobs.org.

  • How do I post jobs in other countries?

    How do I post jobs in other countries?

    When you are adding a new job, you have the option to select which company location you would like to associate the job posting with. If a company location is not listed, you can add it by going to the My Company tab and adding a new location in the Locations & Contacts section. 

  • Why does a job I posted once show up twice?

    Why does a job I posted once show up twice?

    If a job is selected in two different locations, it will show up twice.

    If you check Default Address and then add a location to the job you are posting, two jobs will be created. Deleting the job will delete both job listings. In order to avoid deleting the job posting, select Edit Job for either of the jobs created, and delete the unwanted location. This will combine the job postings. 

  • When I post a job I get an error that says, "Please confirm that the content of your post is appropriate." What do I do?

    When I post a job I get an error that says, "Please confirm that the content of your post is appropriate." What do I do?

    Each job posting runs through a word filter. Please check your posting for any inappropriate content or any abbreviations that could be seen as profanity. Often times, words are misspelled which causes our word filter to flag a job posting as inappropriate.

    If you continue to encounter this issue, click on the Contact Us button at the bottom of each LDSJobs.org page to report the issue.

  • Why can't I publish my job listing?

    Why can't I publish my job listing?

    Select the Activation Date of your job listing and make sure that it lists today's date. Then clear the Expiration Date, and select a new date that is 90 days or less from the activation date. 

  • How do I edit or delete job postings?

    How do I edit or delete job postings?

    Under the Our Job Postings section, go to the My Company tab. There you can view, edit, and delete job postings for your company.

  • What is job automation?

    What is job automation?

    Automation (a.k.a aggregation) is a technology that locates and pulls a company’s job postings from their website into LDSJobs.org. When a company’s jobs are aggregated, each job is listed in LDSJobs.org where the individual job is located, not where the company headquarters is located.

     

  • What are the requirements for job automation?

    What are the requirements for job automation?

    The automation option is available to companies with more than 200 employees. If the company indicates they have less employee than 200, they will not be eligible for automation.

Recruiting Candidates

  • How do I search for candidates?

    How do I search for candidates?

    You will only have access to recruit on the LDSJobs candidate database after approval from an Employment Resource Center.

    Once you have been approved as a recruiter, you can access the candidate database by logging-in to LDSJobs.org. Under the Recruiting tab, click the sub-tab Search Candidates.

    You can do a keyword search that will search candidate profiles, or you can do a proximity search by city, state, or zip code. After clicking on Search, a list of candidates who have that keyword or location in their profile will show up.

    By clicking on the star next to the candidate’s name, you can add that candidate to your list of favorites and write notes about the candidate.

    By clicking on their name, you can view their Summary statement, Target Job Titles, Accomplishments, Skills, Work Experience, and Education, and you can send messages to the candidate directly.

  • How do I get approved to search for job seekers?

    How do I get approved to search for job seekers?

    After registering on the website as an employer, you will be contacted by a staff member from your local Employment Resource Center. Center staff review all prospective employers and approve them for accessing  the LDSJobs candidate database. After you have been approved, you will have the ability to search for job seekers who may fit your employee needs.

    If you wish to speed up this process and search for employees sooner, you may contact your local Employment Resource Center.

Education and Self-Employment Resource Providers

Registration

  • How do I register as an Education or Self-Employment Resource?

    How do I register as an Education or Self-Employment Resource?

    Create an LDS Account (if you already have an LDS Account, skip below to Registering on LDSJobs)

    1. Go to www.ldsjobs.org

    2. Click Get Started

    3. If you are a member, click on Register as a Member. If you are not a member, click on Register as a Friend.

      If you Register as a Member, and you do not have your Membership Record Number with you, select Skip this step. Enter your personal information.

      If you Register as a Friend, enter your personal information.

    4. Click Register.

    5. Open your email and find the account confirmation email, then click on the link to verify your account

    6. Return to LDSJobs.org


    Registering on LDSJobs

    1. Go to www.ldsjobs.org

    2. Click Sign in

    3. Enter your username and password, and then click Sign in

    4. Read the LDSJobs Notice & Consent information. Click I accept if you agree to the terms. Next, click Continue.

    5. Fill out the Contact info and click Continue.

    6. Select Educational Institution or Self-Employment, then click Continue

    7. Enter your School name

    8. Click Search


    If your School/Organization is in the database

    1. Next to your school/organization’s name and location, click Choose

    2. If necessary, edit your contact information

    3. Click Continue


    If your school/organization is not in the database

    1. Click School/organization Not Listed

    2. Enter the School/organization Name

    3. From the drop-down menu, select your Country

    4. Enter your School/organization information

    5. Click Finish

Posting Education or Self-Employment Programs

  • How do I post a School Program?

    How do I post a School Program?

    1. Go to www.ldsjobs.org and sign in

    2. Under the My School tab, select Our Programs, and then click Add a Program

    3. Complete the on-screen form (You may post the program in as many of your school’s locations as you wish. You may also add other persons to be contacted about the program posting)

    4. Click Publish

  • How do I post a Self-Employment Program?

    How do I post a Self-Employment Program?

    1. Go to www.ldsjobs.org and sign in

    2. Under the My Organization tab, select Our Programs, and then click Add a Program

    3. Complete the on-screen form (You may post the position in as many of your locations as you wish. You may also add other persons to be contacted about the program posting)

    4. Click Publish